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Is Amazon responsible for customer safety?

On Behalf of | Aug 18, 2021 | Personal Injury

Product liability is a common concern for business profits. It’s also a legal matter for consumers hurt by a dangerous or defective item they’ve bought.

An item’s manufacturer may be responsible for personal injuries. Cases might also involve the wholesaler, retailer and assembly, as well as the party that manufactured components. So, where is Amazon’s liability for the third-party products it sells?

Definitions and technicalities

News reports surrounding the online shopping platform are nothing new. However, claims against the company are especially complex because Amazon is, technically, only a connection between shoppers and sellers.

With allegations of over 4,000 unsafe, banned or mislabeled products available and over 60 federal product liability lawsuits, courts may question whether the marketplace’s legal protection is fair. So, what does that mean for injured New Yorkers?

Proposed solutions

Beginning on September 1, Amazon will pay up to $1,000 for valid personal injury claims to reduce legal action by protecting both consumers and retailers selling products through the site.

Compensation doesn’t necessarily correlate with Amazon accepting responsibility, though. The company is also adding an insurance network for affiliates and updating its product liability insurance requirements.

Protection is in the details

Legal loopholes might absolve the company of responsibility. But that doesn’t address whether companies like Amazon can be held accountable for negligence.

It may be too soon to say if (or when) legislation will adapt to digital sales. However, consumers should have the right to seek compensation for goods that cause injuries, no matter which company’s name is on their receipts.